Gym Receptionist - Soho House White City
Who We Are…
Soho House and Co is a collection of private members' clubs and restaurants, spread across Europe, the UK and America. We offer a range of cuisines from rustic Italian to modern British. Working with us as a Gym Receptionist, you will have fun, get inspirational training, develop your career and have the chance to work with us around the globe, all whilst receiving great pay and benefits.
The Site.
White City House is set to open this April at the old BBC headquarters in West London. The House will have three floors of club space, rooftop pool, two cinemas, a screening room, 24,000 sq ft gym and 45 bedrooms within the building’s original Grade-II listed central ring.
The Role…

To be the first point of contact for members, guests and visitors to the club. Ensuring that all inquiries are handled with efficiency and professionalism.
To operate telephones and deal with messages and all other enquires to the highest of company standards.
To deliver high-level customer service and care at all times.
To deal with specific comments/complaints and financial issues where possible.
Expected to be familiar with all events occurring at within the club during your shift and to prepare as necessary for events in future shifts.
On arrival on the early shift, be responsible for ensuring the opening up procedure of the department has been completed according to a schedule of opening tasks.
At the end of the early shift, perform all end-of-shift duties and pass information and responsibilities to the late shift.
Take over responsibility from the early shift and perform late shift duties.
Effectively follow department procedures
Expected to communicate all feedback and guest comments to management promptly.

Only those Gym Receptionists eligible to work in the UK or have a valid UK work permit/visa will be considered for the role.