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Guest Service Assistant Job in London

Posted: 58 days ago
Place: IG2 7RH



Guest Service Assistant/Receptionist,
are you passionate about the hotel industry? Do you like working with people and provide a great customer service? Then this job is for you.
Holiday Inn Express is well-known brand worldwide and gives many benefits to all their employees.
We are located in Newbury Park (Ilford-Redbridge) and the Central line Tube station is only 3minutes walking distance.
We are looking for hotel receptionist:
* Shifts – Early, late shift, some bar shifts will also be required
* Any days of the week including weekends or bank holidays, full flexibility required
Position is for 32-40 hrs. Salary £7.50 per hour. Training will be provided.
IMMEDIATE START.
Job description:
*Reception duties, including checking in and out of guests, answering telephone, making reservations and dealing with queries and enquiries
*Cash handling including float counting and banking in compliance with brand standards
*Communicate any changes to room status throughout the day with housekeeping
*Completion of tasks as designated per shift
*Coverage of shift as scheduled on the weekly roster
*Serving drinks and food on the bar
*Have good knowledge of your local area
Job Requirements:
-Minimum 6 months experience in the Hotel/Hospitality Industry
-Individual with the passion to deliver great customer service
-Hotel experience will be an advantage
-Knowledge of Opera /Amadeus (formally Brilliant) PMS systems
-Knowledge of any foreign languages
Please note only candidates who CLOSELY match the requirement will be contacted. Reply to this ad with your CV.
If you are not contacted within 7 days, please consider your application to be unsuccessful.
Thank you.

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