London
Village Hats is the fastest growing online hat company in the E.U. We offer the largest range of hats and caps on line in Europe. We are looking for motivated, enthusiastic and trustworthy individuals to assist us in growing our business.
We are looking for one full time German/English Speaking Customer Service Assistant for full time work. The position will start at £21,000 per year with opportunities for advancement.
CUSTOMER SERVICE ASSISTANTS
DUTIES:
-Responding to and dealing with customer communication by email and telephone in both German and English.
-Receive inbound calls as well as pro-actively making outbound calls to customers.
-Resolving customer requests, questions and complaints.
-To maintain accurate administrative and IT records as directed.
-Assist with general English to German translation work.
REQUIREMENTS:
-You will need to speak and write English and German fluently.
-Have good understanding of computers and understand how to use Microsoft office products.
-You will need to be available to work a roster with potential weekend shifts included.
-You must be legally allowed to work in UK.
experience REQUIRED FOR THE ROLE:
-Previous Customer Service experience would be good but not essential.
-References from your previous employers will be required.
To apply for the positions please send your C.V.