General Assistant - Job Description
Job Title: General Assistant
Reporting to: Catering Manager
Overall Objectives:
To provide a friendly catering service, performing a variety of manual tasks associated with food production and service in the location.
Specific Responsibilities:
• To assist in the preparation of food and snacks.
• To keep the kitchen and restaurant areas in a clean and tidy state at all times.
• To provide a friendly, efficient and hygienic service to all customers.
Client Service:
• To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
• To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
• To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold through out catering areas and to keep areas and service counters clean and fully stocked.
People
• To treat your team members at location as you would expect to be treated.
• To co-operate with all team members and undertake duties in the kitchen / service areas as requested to ensure an efficient and effective service is delivered at all times.
Health and Safety, Food Safety, the Environment
• To attend food safety, health and safety and environmental training courses as required.
• To rigorously follow the unit cleaning schedules.
Additional Responsibilities
• To show commitment to company values in all aspects of your role.
• To act as a positive ambassador for the business.
• To attend to any reasonable request made by the client or Holroyd Howe Management.
• To ensure compliance with the company’s policy on safer recruitment and safeguarding children and young adults at all times whilst at work.