Role specific responsibilities:-

Your role will be to ensure all gift transactions are recorded on the charity’s database, acknowledgements issued when appropriate for Administrator to do so and monthly fundraising reports are produced for the Finance team.
To support the data requirements of the Fundraising team.
To run queries to answer ad-hoc data requests.
To maintain data integrity through the application of robust processes.
To perform data cleansing and hygiene tasks.
To provide day to day support for users of the Raisers Edge database.

We can’t live without….(essential)

Knowledge of good working practice and experience of fundraising and donor management databases ideally Raiser’s Edge.
Ability to effectively and efficiently receive, process and acknowledge donations ensuring the highest standards of donor management including importing and exporting of data.
experience of best practice in importing and exporting significant quantities of data.
experience of selecting and manipulating data from fundraising databases or CRM systems.
experience of compiling marketing data segmentation selection lists for fundraising campaigns.
Ability to prioritise, organise and manage workload effectively whilst dealing with unplanned interruptions.
Excellent communication (oral and written English language) and interpersonal skills.
Ability to deliver donor, fundraising  and donation reports.
Excellent customer focused skills
Excellent IT skills, Microsoft Word and Excel to a high standard.
Ability to follow instructions and adhere to Charity and Trust policies.

We’d love you to have….(desirable)

Knowledge of NHS Charities and Special Purpose Funds.
experience in data cleansing
experience of post campaign analysis for appeals and events.
Understanding of data protection legislation and how this should be applied to fundraising.

We’d like you to ….(general)

Have a strong affinity with the charity mission and ethos.
Be motivated and self-initiated with a non-judgemental approach.
Have a positive professional work attitude.
Have a presentable appearance
Have a ‘hands on’ attitude with exception.
Good attention to detail
Have an ability to work unsupervised
Have an ability to work in a ‘team – based’ environment.
Have an ability to work to tight deadlines and deliver results.
Be flexible, tactful, diplomatic and supportive in your approach.
Have experience of working with the public.
Be enthusiastic and passionate for Charity / Hospital environment.