Please read carefully – applications with a generic cover letter will not be considered.
Bio Fires are a small and friendly company specialising in bio ethanol fireplaces for over 15 years. We are looking for an enthusiastic, motivated and pro-active Office and Showroom Assistant in our central London office/showroom to cover maternity leave with the possibility to extend the contract.
Ideally, the candidate would have a passion for interior design and an eye for technical details. You will have some office and admin experience and you would like to grow within your role. This is a great opportunity for a fast learner to gain experience in a dynamic, exciting and stimulating environment.

Working hours: Monday-Friday, 9 am to 5 pm.
Start: July
Salary: trial month £8/hour, afterwards £18,500 gross per annum (full time) with 21 days holiday (+ bank holidays)
Duration: Maternity cover fixed contract with possibility to become permanent. Not applicable to students.
Working visa or work permit for minimum 1 year is required.

Main duties

Customer service on the phone, chat and email.
Taking and processing orders on the phone, online and in the showroom.
Scheduling deliveries on a courier software.
Supporting customers in case of problems
Invoicing
Taking showroom appointments
Stamping and posting outgoing mail (legible hand writing required!)
Filing documents
E-bay shop
Ordering office supplies
General office ad-hoc tasks

What we expect

Excellent written and spoken English
Minimum one-year office experience
Excellent computer skills
Ability to work alone and as part of a team.
Ability to multitask and work in a busy environment.
Good organisation with attention to detail (CRUCIAL!)
Positive and professional attitude
Be extremely trustworthy and have a great deal of initiative.
Good sense of humour (we like to laugh!)

What we offer

Competitive salary
Support and induction into a busy office environment.
Training and help on all levels
Ability to take part in all office activities (you see it all, there are no separate departments)
Detailed and professional references

Other details

This position is for a full-time maternity cover contract, starting in July.
You must have permission to work in the UK.
Signing of a fixed contract will be required.

To apply please send us your

Cv
A brief email / cover letter to info at biofires dot com explaining why you are interested in this role, how this job suits your current work-life situation and specify what excites you about the job.

NOTE: Applications withoutthe cover message answering the desired questions will not be considered. We regret that due to a large number of applications we can only contact shortlisted applicants. We reserve the right to close the application window early if we receive a high volume of suitable applications.
Job Type: Full-time
Salary: £18,500.00 /year