Looking to join a culture of excellence and be part of the most recognised name in the hospitality industry?
We are Hilton! We are Hospitality!
We create heartfelt experiences for our guests and meaningful opportunities for our Team Members. Achieving consistently the title of Great places to work, this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career.
Interested in learning more or to hear it straight from our team, click on the link below:
https://youtu.be/lLlit9Ygcs4
What will I be doing?

Oversee the entire Front Office operation to maintain high standards.
Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement.
Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme.
Maximize room occupancy at best rates and use up-selling techniques to promote hotel services and facilities - Set departmental objectives, work schedules, budgets, policies, and procedures.
Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork.
Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices.
Monitor staffing levels to meet cover business demands.
Manage staff performance issues in compliance with company policies and procedures.
Recruit, manage, train and develop the Front Office team.

What are We are looking for?

Front Office supervisory experience in the hotel, leisure, and/or retail sector.
High level of IT proficiency
High level of commercial awareness and sales capabilities.
experience of managing people and developing people.
Previous experience of managing a department and Profit and Loss account.
Excellent leadership, interpersonal and communication skills.
Commitment to delivering a high level of customer service.
Excellent grooming standards
Flexibility to respond to a variety of work situations.
Familiar with Property Management Systems OnQ.

What will it be like to work for Amaris Hospitality?
Amaris Hospitality operates branded hotels in key locations across the UK and Ireland.  We offer our employees excellent opportunities to grow and develop within our portfolio along with the following benefits:

Staff, Friends and Family discount within Amaris Portfolio of hotels and also within the International brand you would work within.
50% Food and Beverage discount.
Modern, stylish uniforms.
Meals on duty.
Social calendar of events.
Learning and Development for all levels.