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Front of House Receptionist Required

Posted: 3 days ago
Place: London (West), Greater London



Life Style Concierge Needed!
Office Concierge is looking for Concierge team members to join a luxury residential site London.
Office Concierge is the number one leading provider of Reception Management Services in Central London and this is your chance to gain some amazing experience!
Previous concierge experience is advantageous but not essential. We are interested in candidates with a background in 4*/5* hotels or similar environments.

Desired Personal Qualities:

Can do attitude
Muck-in approach
Team player
Passion for delivering exceptional customer service.
Passion for exceeding customer expectations.
Positive attitude and strong work ethic
Strong communication skills

Duties Involved:

Be the face and welcome  all residents, guests, contractors and other visitors on site.
Have a flexible approach to duties ensuring the best service is experienced by Residents and their visitors.
Attend regular team meetings to ensure key, timely messages are received and any changes in ways of working are understood.
Provide the relevant Service Partners with support and lead from the front on service delivery.
Assist on the Help Desk Service for residents.
Manage Residents keys
Be part of a Concierge Team that becomes the centre point of the development. A place where Residents know they can find assistance and knowledgeable people to assist them with any enquiries or services they require both in person and on the phone.
Build strong relationships with the Estate Management team and other Service Providers.
Lead by example and encourage a one team approach from all Service Partners.

Office Concierge has a high response time, and so if you don't hear back from us within 7-10 workings days then please consider your application unsuccessful on this occasion.

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