Front Desk Coordinator
Full time 18k-20k plus Excellent Bonus and Commission Scheme
About Us
Strip is an exciting, dynamic Retail and Beauty Company who has been rapidly expanding over the last ten years offering our clients a virtually pain free waxing experience. Strip has 7 flagship Boutiques in Central London, a Concession in Harvey Nichols Bristol. We aim to deliver the best Wax treatments, with a luxury and opulence feel which is mirrored throughout all of our Strip Boutiques.
About You
We are seeking a driven Front Desk Sales Coordinator to be based in one of our London locations. You will be responsible for delivering a 5* customer service experience and will be a true brand ambassador representing customer excellence to ensure customers feel comfortable and are thrilled with their experience of luxury service. You must be passionate about beauty and have had retail exposure.
You will be well presented, reliable and have a bubbly outgoing personality whilst also being very sales driven. You must have the ability to perform well under pressure and be able to work in a fast-paced environment in order to achieve sales targets.
This position will include working retail hours and shifts so you must be fully flexible to include weekdays, weekends, Mornings and Evenings.
The successful candidate will be responsible for the following:
• Hitting individual retail targets and total boutique targets
• Actively retailing and demonstrating retail products to clients
• Promoting and offering bra fittings to all clients
• Pro-actively work a busy treatment diary including bookings and payments
• Cashing up and completing closing procedures
• Assist with the running of the retail boutique, i.e. Stock replenishment and housekeeping
• Assist in successfully rolling out ‘In House’ Promotions and events
• Ensure you are working to the company standard operating procedure at all times
• Ensure five star customer service is delivered to every client at all times
You will need:
• To have a bubbly outgoing nature who is sales focused and driven with a proven track record in sales targets
• A keen interest in the beauty and fashion industry with a least 2 year experience working in one of these sectors.
• Excellent client service skills, telephone manner and communication skills
• Confident, self-motivated and the ability to work under pressure
• The ability to follow direction and problem solve
• Proficient in MS Office, having used a spa booking system is an advantage.
• Highly organised and motivated
• Completely fluent in the English language
We can offer you with;
Favourable Staff discounts
Monthly Free treatments
Bonus and Commission Scheme
Paid Holidays
Training and Development (We are passionate about promoting and developing within)
Please send your CV.