Double Tree by Hilton London Chelsea
Now has an excellent opportunity available for a.
Food and Beverage Supervisor
To join our Food and Beverage team.
Food and Beverage Supervisor overview:

This is a multi skilled position, working across our restaurant, bar and conference departments, ensuring a professional, friendly and courteous service to all guests.

Food and Beverage Supervisor key responsibilities:

         Ensure smooth running of the Food and Beverage department.

         Supervise the activities of all Food and Beverage team members ensuring all team members are aware of their responsibilities and are performing all duties to a consistently high standard.

         Serve food and drink in the Inns outlets whilst adhering to company standards and giving excellent customer service.

         Have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively.

         Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.

         Training and co-operating with colleagues to enhance the guest experience at all times.

         Ensure all cash, charge, float and till procedures are carried out in accordance with Company policy.

         To assist in the smooth running of the Food and Beverage outlets during your shift.

The ideal candidate for this position:

             Should have previous supervisory experience.

             Must be self-motivated and self-confident in all aspects of guest relations.

             Must have the ability to prioritise and delegate work whilst also providing training and support.

             Must be courteous and focused on providing a consistently high standard of customer service.

             Must be standards driven and detail-orientated.

             Must have the ability to multi-task in fast-paced environment.

             Must be flexible with regards to hours.

             Must have excellent self-presentation and good command of English language.

We are an equal opportunities employer

We do not require the use of agencies at this time.

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