We are looking for EXPERIENCED, flexible, reliable, punctual, professional and customer oriented CONTROLLERS / Coordinators (Night controllers especially).
We are a very well known minicab firm based in NW London covering Greater London and the Surrounding Counties.
Controller / Coordinator Main Duties:
Ensuring that journeys are despatched on time (Automatically by the system).
Liaising with Head Controller on a daliy basis
Monitoring staff and improving call stats and drop call figures.
Dealing with customers and colleagues in a professional and courteous manner.
Requirements:
Over 3 years experience ESSENTIAL
Good IT Skills (Excel , Word etc)
Be able to use CORDIC dispatching system
Speak excellent English and have a good telephone manner
Reliable
Punctual
Team player
Must have great knowledge of London
Best rates of pay in the industry - Experienced controllers are paid over £12 per hour!
We are close to overground and Underground stations (Jubilee) and main bus routes. Parking is on side roads by the office and permits can be arranged.
Please email us if you are interested in this position. We do not take recruitment phone calls.
Start dates are as soon as possible.