Come and join our excellent and rapidly growing team. We are a minicab and executive service based in London, which provides a large fleet of vehicles all over London and beyond. We are completing over 5 - 7000 jobs every week.
We are looking for EXPERIENCED, flexible, reliable, punctual, professional and customer oriented CONTROLLERS / Coordinators.
We are a very well known minicab firm based in London covering Greater London and the Surrounding Counties.
Controller / Coordinator Main Duties:
Ensuring that journeys are dispatched on time.
Liaising with Head Controller on a daily basis
Monitoring staff and improving call stats and drop call figures.
Dealing with customers and colleagues in a professional and courteous manner.
Requirements:
Over 2 years experience ESSENTIAL
Good IT Skills (Excel , Word etc)
Be able to use CORDIC dispatching system
Speak excellent English and have a good telephone manner
Reliable
Punctual
Team player
Must have great knowledge of London
Best rates of pay in the industry
Our aim is to consistently deliver customer service excellence in the communities we provide services for. As an integral part of the community we want to serve all with the best possible service. We have ambitious growth plans and require a great team of quality individuals, who have a passion for excellent customer service.
We are close to overground and Underground stations and main bus routes. Parking is available.
Please email us if you are interested in this position. We do not take recruitment phone calls.
Start dates are as soon as possible.