SSI is the premier global provider of sampling, data collection and data analytic solutions for consumer and business-to-business survey research, reaching respondents in 100 + countries via Internet, telephone, mobile/wireless and mixed-access offerings. SSI staff operates from 30 offices in 21 countries, offering CATI, questionnaire design consultation, programming and hosting, online custom reporting and data processing. SSI’s 3,600 + employees serve more than 2,500 clients worldwide.
Executive Interviewer
As an Executive Interviewer you will represent SSI to executives feeding these relationships through telephone interactions, conversations and questionnaires. The role is ideal for target driven individuals who enjoy talking on the phone and going the extra mile to meet tight deadlines.
Key responsibilities and tasks:
• Conducting research interviews via telephone with B2B respondents from multiple industries, such as Finance, IT, and Consultancy
• Demonstrating high levels of knowledge, integrity and professionalism
• Ability to build strong relationships and rapport via telephone with hard to reach B2B respondents
• Adhering to high quality standards regarding sample management, data collection and respondent engagement
• Meet defined deadlines with or without direct supervision
• Work effectively as a team contributor on all assignments
Skills and requirements:
• Excellent communication skills, both written and oral and excellent telephone manner
• Able to work with little supervision
• Engaging, energetic and enthusiastic
• Hardworking, reliable and target driven
• Sector expertise in Market Research, preferably in B2B
• Knowledge and/or interest in Financial Services, IT, Consultancy or healthcare is a plus
• Fluent English, Spanish or German
Terms of employment
Great pay package, excellent work environment, career progression, training and development, flexible working model and city center location.
The company culture maintains a professional manner but follows a more modern cultural structure. Our main focus is on building rapport with the respondents we interview, learning from them and enjoying the conversation! This results in a truly positive experience for them and for us.
For administrative purposes your personal data will be kept on record and will be disclosed and transferred both within and outside the European Economic Area, including the United States of America. We shall take all reasonable steps to prevent any unauthorized access to your personal data.