Door Supervisor

London, United Kingdom Part Time

Salary: £10.00 per hour

Schedule: 11 hours per week

Ninetyeight Baris a top Shoreditch cocktail bar infused with a mischievous mix of Toys, sweets and luscious, quirky décor. In the midst of Curtain Road, basement bar ninetyeight is a breath of fresh air, providing an uplifting retreat for like-minded individuals.

We are looking to employ a Door Supervisor to ensure that our client receives a consistent and excellent level of care. Your main responsibility will be to assist in ensuring that the property is managed and operated in line with agreed operating principles to support the achievement of our company goal to be industry leading in service levels to clients and stakeholders. You will embrace the ‘exceed customer expectations’ philosophy of SOS Security.

Hours of work: 19:30 hrs – 01:00 hrs on Friday - Saturday every week.

Duties required will include:

Building management:

Provide reception duties including dealing with frontline enquiries from customers and ensuring that work flows to the appropriate staff member within the team/bar.
Follow up and respond to all enquiries by management/bar staff.
Manage the Emergency exits to ensure that it is kept tidy, informative and accessible for all.
Facilitate approved access for visitors and contractors, and general completion of health and safety administration (Contractor work permits, site safety rules etc)
Log maintenance requests
Co-ordinate/liaise with Ninetyeight Bar Bar and Operational staff.
Help enhance the experience within the social communal areas.
Assist in managing arrival and departure procedures ensuring efficiency procedures are adhered to.
Accurately complete time sheets

Service provision:

Ensure that service level agreements with Ninetyeight Bar are met and that any shortfalls are documented and reported to the Operations Manager.

compliance:

Support and maintain policies and procedures in accordance with legislation and SIA Accreditation Scheme.
Support colleagues at both Ninetyeight Bar and SOS HQ with regards to requirements pertaining to access and egress.

General:

Any other duties as required by the Operations Manager.

About you

To be successful in the role, you’ll have the following:

A passion for customer care and a sensitivity to clients needs.
In-date SIA license
Account for previous 5 year work history
Right to work in the UK
experience of working in a busy customer service environment within the hospitality or customer services industry or ideally corporate security.
experience in a customer facing environment.
Ability to offer flexibility in working hours including provision of out of hours support in an emergency if required.
Enthusiasm and motivation to be a performance-driven team player.
Ability to work on own initiative
Excellent organisational skills and a willingness to work flexibly and to tight deadlines.
Data management and strong record keeping skills.

Application method: Apply with your CV and covering letter.