Door Person and Luggage Porter (Dual role)
The Milestone Hotel is a beautiful five star hotel located in London’s Kensington. This wonderful hotel has 44 individually designed bedrooms, 12 luxury Suites and 6 long-stay apartments, a sumptuous lounge area, award-winning restaurant and fantastic bar area. The hotel is renowned for delivering exceptional and attentive customer service.
The Concierge Department is looking for a friendly and enthusiastic candidate to take on a dual role of Door Person and Luggage Porter and to provide our guests with outstanding service in this lovely five star property.
Key responsibilities of the Door Person/ Luggage Porter will include:
• Greeting and welcoming guests
• Assisting with guest luggage
• Parking guest cars
• Ensuring that the front area of the hotel is clean and tidy at all times
• Assisting guests with directions to and from the hotel and to local attractions
This position has excellent progression opportunities within the renowned Red Carnation Hotel Collection, a company providing the perfect opportunity to those who are looking for an exciting career and job security within the Hotel industry.
Shifts: 2.30pm - 11.00pm 5 days a week (Mon-Sun)
The ideal candidate for the Door Person/Luggage Porter position should:
• Have previous experience within a costumer facing role
• Have good knowledge of local attractions and seasonal events
• Communicate effectively in English
• Portray professional standards at all times
• Have a friendly and bubbly personality
A clean UK and/or European driving license is desirable for this position and for insurance purposes all applicants must be over the age of 25.
The Red Carnation Hotel Collection Benefits:
• 28 paid holidays per annum inclusive of bank holidays, which increases with years of service
• Complimentary dry cleaning of business attire
• Complimentary meals on duty
• Discounted rates with Red Carnation Hotel Collection and The Travel Corporation
• Season ticket loan after 6 months service
• Salary exchange schemes, such as childcare vouchers and cycle-to work scheme
• Professional training and development opportunities
• Employee Assistance Programme
The Red Carnation Hotel Collection provides an opportunity for long-term career prospects and has featured for five years in the Sunday Times Top 100 Best Companies to Work For and in the top ten for the last three years. As a result we can confidently promise you will reach your full career potential! We are also proud to be recognised with a Gold Standard Award Investors in People - the first company to gain this award on a worldwide basis and retained it for ten years.
We electronically scan and store a copy of your passport and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.