As a care coordinator, you are responsible for managing the weekly and day-to-day roster of the care team. Using an in-house software system you’ll be allocating/matching care plans and visits with available staff.
Job Description:
As care coordinator, you will play an integral role in the quality of the companies service delivery. The role involves managing rotas, liaising with services users, family members and the council’s brokerage team to match staff to allocating hours. Although full training will be provided experience of bespoke IT systems such as Care for It would be an advantage. The company are looking for a team player who can demonstrate hunger, drive and a strong eye for detail. The role also includes performing many of the associated admin duties like managing care/client files, producing system generated invoices and compliance documents.
Essential Requirements:
experience of domiciliary or care company environment coordinating is essential.
Good telephone manner and ability to handle telephone enquiries for service users, the local authority and carers.