Are you passionate about customer service and committed to redefining hospitality? Take the next step in your career and become our Director of Meeting and Events Sales. Park Plaza’s Westminster Bridge Hotel is the ideal location for you to Hone your skills and shine in a collaborative team environment. Park Plaza is a brand that celebrates the individual. We believe every one of our team members has a voice, contribution and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place. Your responsibilities as aDirector Meeting and Events Sales will include:- Under the General Manager guidance, maximize profit and guest satisfaction by pro-actively managing the Meeting and Events Sales function- Ensure that Sales leads, conversion of customer enquiries, development of future and repeat business are all maximised- Manage the M and E sales team ensuring that they are working to the required standards- Manage customer satisfaction post event and resolve any outstanding issues. Achieve required standards in Medallia, BDRC, Brand Audit and all other appropriate metrics.- Review weekly the forthcoming years’ M and E business, identify gaps and ensure pro-active measures are taken to achieve set targets- Devise creative ideas and strategies to drive business, and to up sell to clients We are looking for The ideal Director of Meeting and Events Sales will:- Have previous experience within an M and E Sales position- Have experience in a high volume and high quality hotel environment would be desirable- Have a strong sales focus with an ability to build rapport easily with clients and to convert leads into confirmed bookings- Have a positive outlook and ability to project a professional image to clients both face to face and via phone/email- Have a structured and organised work approach with an ability to prioritise workload- Be able to oversee the work of the M and E Sales Managers and Executives as required- Have excellent interpersonal, communication and presentation skills and be able to connect with other live up to our mission statement: Inspiring our guests through individuality and passion! We offer Our people mean the world to us, and we only recruit the best. For the talents in our business, we offer great benefits and opportunities to develop with us.Park Plaza isn’t just a great place to work - it’s a great place to take your career. We love seeing our team members fulfil their potential and always work to achieve more together. From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.