As a Day/Night Concierge you will be responsible for the delivery of the highest levels of customer service to all residents and guests at the development and you will be the main point of contact for all queries. In this role, your day-to-day duties will also involve operation of the Concierge Desk with emphasis on the monitoring of onsite security at night. Key responsibilities will include:
• Ensuring the provision of excellent concierge services as required.
• Building strong working relationships with residents, guests, external contractors and colleagues.
• Conduct regular site inspections and operations.
• Helping to ensure the safety of all residents, guest and staff at the development.
Skills and experience:
• experience gained within a similar role.
• Previous experience of delivering excellent customer service.
• Excellent written and verbal communication skills.
• Good understanding of Health and Safety processes.
Position: Harrod Village Concierge
Starting salary: £18,000
Overtime paid @1.5 rate available
Work pattern: 3 days - 3 off - 3 nights - 3 off
Working hours: 8am-8pm (days), 8pm-8am (nights)
20 days of annual leave.
Use of Leisure Club facilities (Gym, Swimming Pool, Sauna and Steam Room) available for employees.