We are looking for people to join our Customer Service team in Wimbledon, London. You will be answering calls and emails from our customers, and completing other tasks within the team. You will help customers with all sorts of enquiries, from setting up new customer accounts to finding out whether our milk bottle tops are recyclable. We love new ideas and you can and will have a real impact on the service we provide.
There are sensible shifts, no call Scripts and a real emphasis on fantastic service; we give you the freedom to do a great job. We offer plenty of customer service training, plus you'll get to learn more about organic farming and the food we sell; to make sure you know your beetroot from your butternut squash! What's more, you'll be working within a friendly, supportive and sociable team.
We have great benefits, such as a free weekly veg box, staff discount and an on-site chef who cooks up a delicious lunch every day - to name a few!
We need people who:
• Love giving great service
• Take great pride in their work
• Have a “can do” attitude
• Have a clear speaking voice and fabulous telephone manner
• Have excellent communication skills, good grammar and spelling
• Can type with accurate data entry skills
• Have previous customer service experience.
Hours: 40 hours (over 5 days a week)
Shifts:
• Monday – Friday
Earliest shift: 08:00 - 17:00 Latest shift: 09:15 - 18:15
• Saturday and Sunday
08:45 - 17:15
Weekend work is Rota based and you will be expected to work up to three weekend shifts a month. We are open on Bank Holidays.
You can commute for this Customer Service Team Member role via Wimbledon, Earlsfield, Haydon’s Road, Tooting or Colliers Wood stations and from the Northern or District tube lines.
Please treat the closing date as a guide. We may need to close the vacancy once we have received sufficient applications, so please do apply as soon as possible to avoid disappointment.
For more information and to apply, please click 'Apply'.