Peabody has an exciting opportunity for a Customer Service Officer to join our team in Charlton. You will join us on a part time, fixed term basis for 9 months and you will receive a salary of £26,138 pro rata.
The Customer Service Officer role:
The post will be on a Fixed Contract for 9 months. Training and support will be offered but applicants will need to be reliable and demonstrate a commitment to delivering good customer service, have a positive attitude to learning and personal development and have the ability to write simple correspondence.
Salary will be £26,138 pro rata we are offering 20 hours per week, this may increase depending on the needs of the business.
Responsibilities of our Customer Service Officer:
- Dealing with telephone enquiries
- Dealing with callers to the office
- Routine office administration tasks
- Inputting data and ordering office supplies.
- Scanning correspondence and maintaining office databases.
- Raising Repairs
- Liaising with Contractors
What we’re looking for in our Customer Service Officer:
- Able to demonstrate a good understanding of, and ability to deliver, excellent customer service.
- Demonstrate excellent communication skills.
- Must be able to demonstrate good written skills – at a minimum to be able to write a basic letter in plain English with no spelling mistakes.
- Must be able to demonstrate the ability to see tasks through to completion with limited supervision and good attention to detail.
- Good basic IT skills, demonstrate the ability to learn new IT skills where required and must be willing and able to undertake training when required.
Closing date and time: 23 July 2022-5.00pm.
If you feel you have the skills and experience needed to become our Customer Service Officer please click ‘Apply’ now to be directed to our careers page and complete your application. Please monitor your emails also during this time.
Peabody is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
No agency interest