Ping Locker.com are looking for a smart, tenacious and enthusiastic individual to support customers across our wide range our services.
As part of a fast paced start up environment you will have opportunities to grow with the organisation and develop real business skills.
Responsibilities
Although the work varies, , typical activities are likely to include some or all of the following:

Providing help and advice to customers using your organisation’s products or services;
Communicating courteously with customers by telephone, email, letter and face to face;
Investigating and solving customers’ problems, which may be complex or long-standing problems;
Handling customer complaints, issuing refunds or compensation to customers;
Keeping accurate records of discussions or correspondence with customers;
Analysing statistics or other data to determine the level of customer service your organisation is providing;
Producing written information for customers, often involving use of computer packages/software.
Writing reports analysing the customer service that your organisation provides;
Developing feedback or complaints procedures for customers to use.

The ideal candidate will be ambitious and have a real hunger to succeed within a challenging environment.