Osborne and Little Ltd, leading international designer of high quality furnishing fabrics and wallpapers has an opportunity for a Customer Service Assistant based in our South London Head Office.
Job Description
Knowledge of fabric and wallpaper would be an advantage
Dealing with complaints and technical enquiries
Logging complaint information onto database
Keeping database diary up to date
Arranging collection and replacement of faulty goods
Organising site visits as and when required
Liaising with area managers regarding complaints
Dealing with customers by telephone
Organising credits and costs
Placing orders
Logging applications (to open accounts)
Opening and closing accounts
Filing/Scanning
Customer enquiries
Support for Manager and Area Managers
Amendments to customer details
Any other ad hoc duties
Main skills needed:
Very organised and excellent attention to detail and accuracy
Excellent Customer Service and Administration Skills
Flexibility and quick reaction time
Willing to learn and develop within the company
Team player
experience working with SAP would be ideal
Monday to Friday 9.30-5.30
Permanent – 35 hours per week
Pay: circa £22,000 per annum
Please apply via email with your CV and details of your current salary to Human Resources.
Due to the high levels of interest in this position it will not be possible to contact you if your application is unsuccessful.