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Customer Service Agent Needed

Posted: 37 days ago
Place: Heathrow, London



• Greeting and assisting passengers
• There will also be an expectation to assist with meeting and boarding flights.
• Great customer service skills
• Multitask role
• Receiving calls from passengers, customer Airlines, handling agents, courier services.
• Previous Airport experience would be advantageous.
• Excellent customer service skills.
• Strong communication and interpersonal skills.
• Computer literate.
• Able to manage multiple computerised systems.
• Able to find solutions to customer needs and ability to problem solve and empathise with customers.
• Able to adapt in a fast paced and changing environment.
• Self –motivated and strong time management skills.
• Good team player.
• There will be requirement within this role to lift and carry heavy baggage / Lifting bags onto the belts
• Shifts mixture of 5am-10.20am and 16.00pm-21.30pm
• Payments : £8 per hour.

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