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Customer Service Agent Needed

Posted: 15 days ago
Place: Glasgow, Glasgow City



If you are looking for an opportunity to develop your career, love customer service, or perhaps you're working long hours and every weekend and feel it’s time for a change, then we would love to hear from you!  We offer a range of full-time shifts to suit your lifestyle and financial commitments, working 35, 37.5 or 40 hours per week.
Salary up to £19,238.24. We work in a truly modern building just a short walk from Glasgow Central Station and close to some of the best cafe's, restaurants and gyms that Glasgow has to offer.
We have an amazing breakout area and high tech onsite training facilities.  At Wescot, we understand that having money in the bank, taking time out with your friends and family, and having additional treats now and again are all part of having a healthy well-being. We also know how to have fun whilst supporting our local communities. That's why people join us and stay with us.
We're dedicated to your learning and development from initial training, whilst in your role and as you progress up the career ladder. You'll work with a team of inspiring colleagues, be supported by one of our talented Team Managers and enjoy endless support. So don’t worry if you don’t have previous contact centre experience as we’ll help you every step of the way to be your best.  In return for your efforts we offer:

Reach for the Stars - Employee of the Month recognition scheme rewarding with £100 vouchers.
Recommend a Friend Scheme - up to £450 if you successfully introduce a friend to Wescot.
Your Business Reward - retail vouchers for going the extra mile.
32 Days holidays (including bank holidays), rising to 34 days (including bank holidays) at 3 years’ service, and 36 days (including bank holidays) after 8 years.
Service  Employee Discount Scheme - discounts at over 100 high street retailers.
Childcare Voucher Scheme - to help with that work-life balance.
Attractive Pension Scheme
Private Medical Insurance Opportunities to study for a Modern Apprenticeship Plus much more.

At Wescot, we know what we do really matters and everyone’s circumstances are different. Each day we talk to our customers across the UK, helping them to create repayment plans they can afford.  Taking the time to listen, empathise, question and having a willingness to help solve our customers problems are essential to the outstanding work we do.
Do you want to find out more and apply?
It’s as easy as sending your CV or calling our recruitment team today!   #wearewescot and we can’t wait to hear from you!

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