About Us:
Buzz Hire leverages technology to change the way people find temporary work and businesses request short term staff. We’re well-funded, growing fast, and transforming the world of temp recruitment.
Launched in 2015, this is a unique opportunity to be part of an ambitious project working with a vibrant, international and young team.​
We are looking for a friendly, organised and energetic Operations Agent to manage our daily operations.
The Role:
-Solving issues quickly and upholding best-in-class customer service.
-Work hours between Wednesday to Sunday (10-7pm)
-Managing phone lines to maintain clear communication with candidates and clients.
-Co-ordinating with other departments to ensure fast resolution of all enquiries.
-Overseeing the successful completion of all jobs.
You:
-Have strong interpersonal and communication skills.
-Have the ability to multitask often in high-stress situations.
-Care deeply about providing impeccable customer experience and hate letting people down.
-Take the initiative and very enthusiastic.
-Are a born problem-solver
-MUST be comfortable working from Wednesday to Sunday.
-Preferably have some knowledge of customer service software (Desk, Aircall, Hubspot) as well as Microsoft Office.
-Love working with people
-Strong academic background
-Previous experience of working for a start-up preferred.
-Customer service experienced preferred but not necessary.
Benefits:
-Working in a fast-paced start-up experience in a high growth company. What more could you want? Working at a start-up means being part of a small team for someone that wants to grow professionally and also be seen as an integral part of the business. Rather than working within a large company, your work will consistently be recognised. We believe this is the strength of working within a small start-up company, as your work is even more crucial in our team environment.
-Being part of an informal and social team atmosphere with a casual dress code.
-With over 30 of London’s best technology start-ups, you will be working in a dynamic start up in the vibrant Hoxton and Shoreditch area. The building hosts a range of intercompany events, such as Ping pong tournaments and even a monthly presentation and lunch by one of the start up firms in the building.
-Work with a high-performance team who will fight beside you in the trenches to accomplish the amazing huge learning opportunity: you will be working closely to seasoned entrepreneurs.
-Everyone matters, no matter what your role is!
-Huge responsibility in managing our users customer experience.
-Strong career progression potential for the right candidates.
-We also offer paid holiday, a discretionary bonus scheme, training opportunities (including in-house events focusing on business leadership, innovation and technology) and many internal social events, including a monthly team breakfast, monthly team events and a bi-weekly in-house pub quiz.