HGV Express are a training provider, handling inbound enquiries from a wide range of individuals. Our duty is to liaise with prospective candidates, establish the right training package for them and help them get started.
With continued growth and expansion throughout the company, we are now looking to increase the size of the team with a new Customer Service and Sales Executive to help ensure our standards of service and productivity are maintained.
We are looking for a Customer Service and Sales Executive to join our friendly sales team based in Acton, West London.
The Role
As part of a small customer service team, the Customer Service and Sales Executive will need to cover a range of responsibilities:
• Introducing the company to prospective clients and working with existing clients
• Discussing products, processing payments and helping to maintain the order of our internal CRM system
• Liaising frequently with third-party training centres through both telephone and email, and arranging training and test bookings on behalf of our candidates
• Supporting the core sales team through the organisation and distribution of incoming leads and providing care and attention to the progress of existing candidates
• Writing letters to help support and inform existing and new clients
• Creating and managing spreadsheets to help organise candidate training arrangements as well as sales performance figures throughout the business
• Issuing sales receipts and product information to clients through email
• The working hours are 09:00 – 18:00, Monday to Friday.
The Candidate
To be considered for the Customer Service and Sales Executives position, you will have the following skills and attribute:
• Strong command of the English language – both written and spoken
• Previous experience in an office-based administrative role
• Confident and professional telephone manner
• The ability to multitask, as required
• Organised and professional approach to all work
• Clean and tidy appearance, and a keen attitude
Customer Service and Sales Executives Benefits:
• Salary is £16,000 plus OTE
• Great benefits in a friendly team!
If you feel you are suitable for our Customer Service and Sales Executives position, please apply now!