The leading beauty agency 24 seven are currently working with a online digital beauty brand and they are looking for a CUSTOMER experience AGENTTHE COMPANY: The brand is a well established beauty box subscription service and a leader in a beauty discovery. From cult-classics to niche and emerging brands, every month a curated edit of products are selected by the in-house beauty experts and sent out to the beauty enthusiasts all over the world. Thanks to the exceptional team - they have established themselves as a leading e-commerce beauty subscription service having delivered more than 11 million boxes until now.Due to an exceptional growth an exciting opportunity has arisen for a Customer experience Agent to join us at their impressive London office.THE ROLE: As a Customer experience Agent, you will play an important role in customer retention. In addition to daily communication with the clients, you will closely work with the operations, marketing and social media teams as well as with the external warehouse.Do you have passion for beauty?Would you like to gain first class experience in a busy customer care team?Are you a truly excellent communicator who enjoys interacting with people?Is your command of English exemplary?Are you patient, well mannered and have the ability to politely reason with variety of people?Are you computer literate person who can demonstrate impressive typing speed?Do you have experience with Zendesk and or Magento?Are you good with Excel and Pivot tables?If this describes you, please do not hesitate to apply. experience in beauty, fashion or subscription companies' customer care departments will be an advantage.At this amazing brand they truly value their subscribers and love to secure best help for them. They will offer training, opportunity to work alongside the experts and gain unique experience in a very successful beauty subscription company where teamwork, collaborate spirit and passion are behind everything we do.Permanent role - GBP24kPlease do send an updated CV if you would like to apply.