Peabody has an exciting opportunity for a Collections Officer to join our team in London. The successful applicant will join us on a full time, permanent basis and will receive a salary of £31,775 per annum.
The Collections Officer role:
You will be the first point of contact for effectively managing tenant arrears with a strong focus on income collection maximisation and customer relations. You will be responsible for working to agreed policies and procedures, using data to ensure the delivery of a rent collection and arrears service, achieving targets whilst helping customers to manage debt.
Skills/experience required by the Collections Officer:
- experience of income recovery for rent arrears.
- Understanding of legal proceedings for rent arrears.
- Excellent negotiation skills
- Ability to work under pressure, meet deadlines and targets.
Qualifications required by the Collections Officer:
Essential:
- GCSE Maths and English Language, Grade 4 or above or equivalent.
Desirable:
- 2 A-Levels or equivalent
- Charted Institute of Credit Management (CICM) qualification or evidence of working towards it.
Closing date and time: 18th June 2022 – 5pm.
If you feel you have the skills and experience needed to become our Collections Officer please click ‘Apply’ now to be directed to our careers page and complete your application. Please monitor your emails also during this time.
Peabody is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
No agency interest