The Zetter Townhouse Clerkenwell is an award-winning cocktail lounge in a 13-bedroom Georgian townhouse. Located just across the cobbles of St John's Square from The Zetter Hotel, this unique property feels more like the private residence of an eccentric (and fabulous!) great aunt than a hotel.
The Cocktail Lounge is a collaboration between The Zetter Group and Tony Conigliaro (Drinks Factory and 69 Colebrooke Row). Stuffed full of oddities and curios, with an open fire crackling in the grate, the relaxed, informal sitting room is equally suited to a lazy afternoon as it is a night of uproarious revelry.
For all of us at The Zetter Group, the guests' experience is paramount, and while it may be the award winning interior design or the buzzy atmosphere that the guests first notice on arrival, it is the helpful, charming, smiling and knowledgeable team that they remember long after they leave. Our people are our secret weapon! And this is your chance to become part of our expanding family.
What does the ROLE look like?
• Be an expert on all items on offer from the food and drink menus, in particular the house cocktails and classic cocktails.
• Responsible for taking orders promptly and efficiently taking every opportunity to up-sell and make it a memorable experience for our guests.
• Prepare our special tea and coffees to order.
• Assist other food and drink team members including private dining, bar and hosting when necessary.
• Attend daily briefings and be fully familiar with the menus and changes for the day.
• Ability to use a POS billing system to place orders and take payments.
What we are looking for in YOU:
• Passionate about food and drinks, guest service and the importance of high quality.
• Exceptional customer service skills.
• Extremely organised with the ability to multi-task.
• A confident self-starter, comfortable working in a demanding high-volume environment.
• Keen eye for detail.
• A team player with a cool head and ability to work collaboratively with others towards our team goals.
Like our colleagues, our BENEFITS are of the finest selection
• Working with a passionate and fun team of hospitality professionals.
• Competitive salary paid by hour, referral bonuses and rewards for implemented ideas you suggest.
• Growing our own people with excellent career development opportunities.
• Access to private loans and travel card loans.
• Preferential room rates for both you and your friends and families.
• Discounts on food and drink throughout The Zetter Group.
• Annual social events.
• Employee benefits such as regular massages, English lessons and childcare vouchers.
• Additional days holiday for every year of service.
• Group Bonus Pool for long serving team members.
Now, it’s your turn to apply, if you feel that you fit the above and are keen to join.
Only successful applicants with the Right to Work in the UK will be contacted. No agencies please.