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Centre Administrator Wanted in London

Posted: 39 days ago
Place: London

Our client is seeking an experienced Administrator for their prestigious Mayfair centre - giving the successful candidate the opportunity to work directly for one of world's most iconic brands.The Role Reporting to the Centre PA, as Administrator you will provide:- An efficient and effective administration support service to the Centre- Excellent customer experience for those contacting the Centre in person or by telephone- Help to facilitate a smooth transfer of the customer through each stage of the sales and service process. Responsibilities as Centre Administrator- Ensure all Congestion Charge and other Penalty Charge Notices are dealt with appropriately.- Administer the payment of invoices and supporting PRG purchase requisitions and purchase order processes.- Assist the Centre PA on all Centre administration duties.- Assist the Parts Coordinator with the ordering and supply of vehicle parts.- In the absence of the Centre PA, monitor and respond to the Centre's Brand Passion (customer feedback tool) responses on a daily basis.- To understand and assist in the delivery of Business Strategy and Objectives- Take ownership for personal development needs in anticipation of Business requirements, in particular FCA and brand product knowledge- Contribute fully within the team, ensuring the right environment is maintained Customer Relations (on a Rota basis):- Promote excellent customer service by greeting all customers contacting the Centre in a professional and courteous manner- Distribute enquiries, calls and messages to colleagues in an accurate, timely and appropriate manner- Obtain all necessary customer details in order to enter the data onto the required systems within stated timescales- Extend the customer experience by providing an intermediary source of sales information if no sales executive is available immediately- Proactive in the promotion of Centre presentation to ensure it is kept clean and tidy Hours and SalaryIn the role of Centre Administrator you will work 45 hours per week, Monday to Friday 8.30am to 6.30pm and there is a salary on offer of up to GBP23,000 plus a host of benefits including:- 25 days holiday per year plus bank holidays- Private Medical- Option of a VW Vehicle at preferential rates- DC Pension Scheme- Life Assurance How to Apply Please note that in accordance with our recruitment and consultancy processes, Hot Recruitment Consultants t/a eRecruitSmart may send your CV, if shortlisted, to the Hiring Manager at our Clients' business and by applying for this position you give your consent for us to do so.You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!Administrator, administration, clerical, office, PA, secretarial,

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