Peabody has an exciting opportunity for a Caretaking Team Manager to join our team in London. The successful applicant will join us on a full time, permanent basis and will receive a salary of £31,704 per annum.
Peabody and Family Mosaic have merged, creating a new housing association providing 55,000 homes to 111,000 people across London and the South East. Our combined scale will uniquely position us to revolutionise housing delivery and redefine best practice – and you will help to ensure that we are regarded as an employer of choice.
As the Caretaking Team Manager, you will be responsible for the volume and standard of work across all sites, acting as the principal client officer relating to cleaning, communal repairs, grounds maintenance and all other estate services.  Ensure excellent client and customer relations.
In your new role as Caretaking Team Manager you will:
- Manage staff to ensure tasks are carried out on a daily basis in a safe and efficient manner that meets health and safety requirements.
- Report repairs and environmental issues to relevant department.
- Plan for and take remedial action to ensure scheduled work is completed to a good standard.
- Carry out and lead on regular estate inspections and programmed walkabouts with residents and their representatives completing appropriate monitoring documentation.
- Carry out monthly team meetings, 121’s and annual reviews managing any concerns with performance, monitoring/awareness  of temporary staff contracts,  conduct and sickness.
- Work closely and responsively with tenant/leasehold associations and representatives, attend evening meetings with the continuous aim to service enhancement and sharing of information.
- Budget monitoring (to contribute to the monthly management of the budgets for the area).
- Work with all IT applications to deliver the service (QL, George, Yourself, Proactis, Microsoft etc.)
- Required to be on after hours / weekend call out duty.
Essential knowledge and experience required by the Caretaking Team Manager:
- Well developed leadership skills
- Problem solving and decision making
- Commitment to customer service
- Team working and developing staff
- Working knowledge of health and safety regulations.
- Excellent communication skills
- Resilience and managing change
- Planning human resources
- Good IT skills
- Holds a full UK driving licence
- Working knowledge of Driving Hours regulations and associated regulations.
- Managing a fleet and ensuring vehicles comply with regulation, insurance and other legal / organisation compliance.
Desirable knowledge and experience required by the Caretaking Team Manager:
- Knowledge and principles of client management of contracts (and what is and is not acceptable) in areas such as grounds maintenance, reactive maintenance, major works.
- Ability to provide advice on new developments or major works projects which impact.
Closing date and time: Sunday 4th February 2022
If you feel you have the skills and experience needed to become our Caretaking Team Manager please click ‘Apply’ now to be directed to our careers page and complete your application. Please monitor your emails also during this time.
Peabody is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
No agency interest