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Calling all Assistant Manager Job

Posted: 36 days ago
Place: EC2A 3JL, Hackney

Do you have a keen eye for attention to detail? Are you able to lead a team of passionate individuals to facilitate the development of a dynamic and  evolving work environment? If you have the mindset of an entrepreneur looking to develop their operational management skills this could be the role for you.
Attendant started in a former Victorian toilet, built around 1890 and mothballed in the 1960’s, it was dormant for more than fifty years before being lovingly transformed into one of Europe’s most unique espresso and  food bar spaces. We are considered one of the top 10 specialty coffee shops in London.
Bursting onto the scene in 2013, the Attendant has been going from strength to strength. Offering bespoke sandwiches and specialty coffee; it has fast become a favourite in both its home in Fitzrovia and far beyond. We have since opened sites in both Shoreditch and  Clerkenwell.
We are currently recruiting Assistant Managers across our sites. Our standards are very high; we seek individuals who want to be involved in a young dynamic company and will bring their own passion, enthusiasm and knowledge to the business.
We want a team player who will fit in with our ethos on quality, hospitality and customer service. We seek someone who is fast, efficient, consistent and clean. Someone who is particular but still able to serve customers, prepare food/coffee quickly and most importantly build a relationship with our new and current customers.
*** THE SMALL PRINT **Management experience is a must.

Probationary Period: 6 months
Pay Review: Every 12 months
Full time Hours: 40 - 45 hours a week over 4 -5 shifts per week + occasional evening events.
Cafe core opening hours: Monday – Friday 8.00am – 6.00pm, Saturday 9.00am – 6.00pm, Sunday 9.00am – 6.00pm.
Holiday Entitlement: 28 days holiday including bank holidays.

Main Duties and Responsibilities:

To set and maintain, the highest standards of customer service in the cafe.
To provide cover with the other staff as required on a daily basis.
To develop a motivated and high performing team committed to delivering clear goals and objectives set out by management.
To manage the team, and to be responsible for the presentation of the food and beverages offered for sale and completion of admin duties.
To be responsible for the regular monitoring and control of stocks and wastage, undertaking stock takes at regular intervals.
To be responsible for all food, beverage and other ordering to the site as set out by management.
To ensure good timekeeping and performance by staff, and to comply at all times with the security procedures and uniform for staff as instructed.
To assist the senior management team, to maintain the standards of hygiene and health and safety at all times and throughout all the catering operations.

Person Specification Essential:

Must be punctual, with a professional outlook, able to work under own initiative without supervision.
Customer service background with drive and enthusiasm to achieve.
Excellent interpersonal and communication skills and high standard of personal hygiene and appearance.
Must be an enthusiastic team player and be able to work with other colleagues in a dynamic business.
High energy levels with cheerful disposition and the ability to work under pressure.


Previous management experience in speciality coffee.
Catering experience
Able to demonstrate attention to detail and follow company procedures.
Marketing experience
IT skills: Word processing, Excel, etc.

We are a small tight knit team so only fun loving, hard working and all round cool cats need apply (an awesome sense of humour isn’t a must, but will definitely help because you need to be able to laugh at our jokes).
Starting salary £20,000 + service charge (circa £24-26k dependant on performance)
*Please Note*
Only apply if you have relevant experience. Unfortunately due to the high number of applications we will receive for our advertised roles we are not able to contact all candidates directly. Should you not receive a response within 7 days of your application being received please consider that your application has been unsuccessful on this occasion.
If you like what you have just read and want to join our team. What are you waiting for!  – APPLY NOW!

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