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Call Handlers Vacancy in London

Posted: 4 days ago
Place: Kilburn, London



37.5 + Hours per week
Working Days, Evenings and Weekends (including Bank Holidays)
Nights also available
Pay Rate: £8.50 per hour + Holiday Pay (first 12 weeks)
We are currently recruiting experienced call handlers to join a friendly and supportive team in West London are looking for candidates who are able to work a range of different shift patterns across the week. This fantastic role would be suitable for anyone looking to start or continue a career within the health service and in particular those who are interested in helping others.
In this call centre environment ALL calls are critical and the role can be quite pressurised. Calls come through from the general public and you must be able to deal with all calls and all callers in a calm, professional and courteous manner demonstrating empathy for the caller and ensuring that all callers feel comfortable and confident that their situation is being dealt with competently, effectively and in a timely manner.
Screening is in line with NHS guidelines and a full work history is required along with full references for the last 3 years. A DBS check will be undertaken. Full training included but customer service experience is required.
Please send CV if interested!

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