Who we are
In2Finance is a company that is in growth mode and is really looking to excel over the next few years, we have offices in London , Melbourne and Madrid which operates over multiple B2B and B2C sectors such as:
• Property
• Financial Services
• Consulting
• Administration
We are looking for someone who is ambitious and wants to learn at the same time help grow the company and become apart of something big.
This role will be based from our office located in South West London
This role will be a full time role 9 – 5 , Monday to Friday.
Call Center and Admin Representative
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behavior, they will also assist in increasing sales by collecting or sharing some data that includes surveys, telemarketing or verifications. He or she will be specialized in making phone calls on behalf of an organization, client, or business to diverse customers or potential customers.
• Identifying customers’ needs, clarify information, research every issue and providing solutions and/or alternatives.
• Seize opportunities to upsell products when they arise.
• Generate leads for our sales team to close.
• Build sustainable relationships and engage customers by taking the extra mile.
• The prime duty is to solicit orders for services or goods by interacting by with the customers by phone.
• He or she needs to communicate with the private individuals or businesses by phone for various purposes.
• It will be the responsibility to increase the client base so has to deliver prepared sales Scripts in persuading potential customers to purchase the organization’s product or service.
• He or she has to describe products and services to the customers for responding to questions, and obtaining the information.
• He or she has to work for increasing the sales so needs to develop the targeted sales campaigns.
• The duty includes the work of documentation as well therefore enter the data and maintain database of existing customers or potential customers.
• He or she has to prepare the reports and maintain them as well such as telephonic communications, interactions, accounts, orders, and payments.
The role will be paying £1100 per month with monthly and yearly commission and performance bonus'.