Peyton and Byrne is an unabashedly British bakery, drawing on the huge popularity of British baked goods and the re-surgence of craft baking, Peyton and Byrne offers a modern take on much loved British classics.

We are looking for enthusiastic Cafe assistants for our expanding shops and café. Whilst we are looking for obsessive foodies, we are equally passionate about the quality the coffee, the temperature of our tea, so if you have the same levels of obsession and are eager to progress your career, come and see us.

Key areas of responsibility:

Serve customers efficiently with food and drink orders and take payments. Assist in preparation of cafe and counters before, during and at the end of service. Offer customers amazing standards of customer service and care. The role includes:

Demonstrating the highest standards of customer welcome and care when assisting customers  at the counter and delivering orders to tables. Giving advice, guidance and recommendations on products and menu selection to customers to ensure a positive experience  and repeat business. Ensuring adequate stock levels of supplies and consumables for café area, managing orders and stock rotation. Managing queues and meeting customer expectations, upsell to maximize profit. Service of hot and cold beverages, cakes and other food items. Keeping the areas tidy and clean including table clearing, removing dirties and waste. Handling customer complaints in the first instance and reporting feedback to the Managers. Working within established guidelines and operating procedures. Ensuring compliance with all legislation, H and S and food hygiene. We are looking for people that have:

Having a friendly and engaging personality, a good communicator, able to work under pressure. Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service. Need to be willing to learn, take instruction and work under own initiative, supporting other team members and able to multitask. Assistants will be on their feet for most of the day and may be required to lift and carry trays and crockery, restocking shelves etc. You should have a comprehensive understanding of the menu and have a keen interest in local food and drink. An effective, well organised and efficient team player with a strong sense of discipline and urgency. Excellent standards of personal presentation smart appearance and articulate. Food Hygiene training / qualifications. Barista training or previous catering experience advantageous, but not necessary.
We offer a competitive salary, with real promotion prospect within our company.