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Business Relationship Supervisor

Posted: 44 days ago
Place: Uxbridge



Department/ Division: Sales Reporting to: Business Relationship Manager Basic Description and Role Objective:This varied role is responsible for supporting the Business Relationship Manager in planning, developing and delivering the right mix of clients, drivers and training courses at the right time to build the company's turnover, profitability and competence.A key part of the role is sourcing client and worker leads, building relationships and converting those as per the business needs. Another key part of the role is to assist with the Operations department during their busy periods. This is a hands-on, sales oriented role that requires a broad sales experience with the ability and flexibility to assist in the Operation looking after our current clients and workers where occasionally site visits will be required.The person will work with and for the defined sales team and will have considerable direct contact with the customers and workers.The role is a key component of the management team for the company and therefore requires a mature and strategic approach to business.Key Responsibilities:*Sourcing client and worker leads*Management of the client and worker on-boarding process*Building and maintaining of a dense web of relationships with all clients and workers*Assist the Operations department and Ops Manager as and where required*Ops Manager cover where required*Share of 'On Call' responsibility. Roughly 1 in 4 weeks.Key Tasks:*Source leads from website, job boards, enquiries*Develop and convert leads*Promote the Savanna brand, and transfer our beliefs to clients and workers*Ops cover: Answer phones, coordinate workers, liaise with clients and workers, confirm bookings, worker briefings, setting up workers on mobile app.*On Call responsibility: Answering phones out of hours and dealing with client requests and any issues that may arise. Estimate 1 in every 4 weeks 'On Call'.Essential skills, Qualifications and competences:*Demonstrated success as a performance sales exec*Strong communication and negotiating skills*Proven business acumen*Ability to work under pressure and prioritise tasks. Need to be organised.-A positive, bubbly team player with a can do attitude Preferred skills or competences:*experience in the transport sector, or temps recruitment would be an advantage-Clean driving license Working Arrangements:*08:00 to 17:00, or 09:00 to 18:00 t.b.c.*Share of out of hours 'On Call' responsibility, roughly 1 in every 4 weeks*Flexibility in working time may be required. Salary:GBP24,000 - GBP30,000 depending on experience Holiday allowance: 25 days plus Bank Holidays Potential Performance bonus.

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