Location: South Wimbledon
£Competitive salary for the right candidate
Holiday: 28 Days holiday (including bank holiday)
Extra holiday earned with length of employment.
About the company
Our client was formed in 1996 to supply, install, and maintain electronic fire and security solutions in both commercial and domestic contexts.
Their clients range from ordinary households to 5 star establishments as well as sensitive government assets and property. Our client has been awarded NSI Gold status and are BAFE accredited meaning that they are subject to regular inspections by their governing bodies; because of this, all their work from administration to maintenance and installation, needs to be of the highest possible standards in adherence with their guidelines.
Their experience and knowledge at our client is such that they provide a unique insight into this quickly evolving industry. Whatever your operational requirements, our client will give the tailored security solutions you desire.
An opportunity has arisen for a Bookings Clerk to join their existing team at their Wimbledon offices on the new projects and Pre-Planned Maintenance (PPM).
The successful candidate will be responsible for effectively using the planners/calendars, allocating engineers and ensuring the completion of tasks in accordance with the client’s requirements. All bookings are electronic and supported with vehicle trackers for an ease of operations.
Main duties and responsibilities of the Bookings Clerk
Book engineers on site, for new projects/ensure maintenance and installations are completed within specified timescales
Use the PPM Planners and Engineers diary to plan tasks.
Allocate the correct engineer by skill set and location to complete the task to the client’s requirements.
Collation, distribution and filing of installation paperwork.
Handle telephone queries from clients and engineers on outstanding and on-going work orders through the day.
Provide additional support to undertake colleagues work as and when required.
Any other duties requested by directors.
Manage any subcontractors carrying out installation and PPM on behalf of our client including all associated paperwork and purchase orders.
Directly liaise with the sales team regarding orders
Knowledge, Skills and experience required of the Bookings Clerk:
Essential experience
Excellent IT skills
Strong administration skills
Excellent customer service skills
Excellent communication skills
Be able to multi-task
Possess excellent organisational skills
Must possess a positive attitude at all times.
Must be able to perform well under pressure and prioritize workload with a systematic approach.
Desirable experience
experience of working in Facilities/engineering/building or Maintenance sector
Career progression and training is offered to the right candidate!
If you feel you're right for this Bookings Clerk, then please apply today!