Soboro Team Members play a vital role within the store by ensuring our food is created and prepared to the highest possible standards, whilst complying with all quality and food safety control measures.You are responsible for ensuring the efficient production of menu items throughout your shift in accordance with Wasabi's policy and guidelines, and provide exceptional customer service that leave our customers feeling happy and excited about visiting us again. Essence of Role Key Accountabilities * Preparing hot and cold food as necessary for the shop floor * Ensuring the correct levels of portioning are maintained at all times * Labeling and packaging of food and other items * Receiving goods and deliveries and ensuring they are placed in the relevant areas * Carrying out all food hygiene and health and safety practices in line with company procedures and regulations * Completing all relevant paperwork as required, for example, product temperature checks in line with HACCP procedures * Ensuring items are washed in the appropriate manner * Maintaining cleanliness and organization of kitchen operations and stock at all times * Assisting with opening and closing procedures of the kitchen areas * Adhering to all waste control measures in line with company standards and relevant procedures * Ensuring the correct use of all equipment supplied in line with training and guidance * Maintaining high levels of cleanliness within the front and back of house area * Reporting any maintenance issues immediately to the relevant supervisor/s or manager/s * Wearing the appropriate uniform and/or PPE supplied by the company in line with company policies * Attending any training and or meetings as required by the company * Representing the company and yourself in a professional manner * Participating in performance reviews and actively engaging in discussions around personal performance objectives with relevant line manager/s * Adhering to all statutory company policies and procedures * Ensuring that you are fully aware of and adhering to the health and safety regulations concerning your employment and promoting a safe environment for yourself, your colleagues and clients * Taking responsibility for and action any other reasonable tasks that may be required by management from time to time * maintain good relationships with all of the shop's team. * work together to ensure the shop and kitchen is at is best standards * To take the time to respond to customers' needs and to deliver outstanding and amazing service * Dealing with customers in an efficient, professional and friendly manner at all times * Providing customers with relevant information on products and any other requests * Working on the tills and serving food * Ensuring speedy service with a friendly attitude and managing queues effectively * Making sure that customers are served properly, fairly and in a timely manner * Meeting and greeting customers * Maintaining cleanliness and organization of the floor * Keeping constantly up to date with menu changes and any promotions in the company * Assisting with stock control checks when required by management * Wearing the appropriate uniform and/or PPE supplied by the company in line with company policies * Attending any training and or meetings as required by the company * Adhering to all statutory company policies and procedures * Ensuring that you are fully aware of and adhering to the health and safety regulations concerning your employment and promoting a safe environment for yourself, your colleagues and customers * Reporting any maintenance issues immediately to the relevant manager/s * Taking responsibility for your own personal development at work and striving to be the best in what you do; taking pride in your work * Maintaining punctuality and an exemplary attendance record The candidate * The right candidate will demonstrate our core behaviors * Is passionate about Soboro * Has previous experience as a Team Member * Excellent verbal communication * Well groomed * Must be flexible to work suitable shift patterns * Shows initiative and willingness to learn * Is a Team Player.