What you will be doing

Delivers great customer service standards and drives the frontline team so as to deliver a great customer experience consistently.

Completes periodic counts in order to ensure correct stock levels are maintained whilst minimising the risk of stock loss across this division.

Provides sales targets to the team through daily huddles to deliver sales against targets within the F and B; division.

Conducts daily and weekly checks to ensure the division is safe and compliant at all times.

Collaborates with managers to ensure that workforce training is completed thereby maximising sales and delivering a great customer experience.

What we’ll expect from you
To succeed in this role, you will need to demonstrate a genuine passion for customer service and be comfortable working on your own. You will be confident dealing with difficult situations that may arise during the night shift and able to make decisions about when to escalate. You will need a good understanding of the English language and be able to understand and communicate clearly with your colleagues and customers.