We currently have an exciting opportunity for a Banqueting Floor Food Manager to join our Conference and Banqueting team. We are seeking to recruit an enthusiastic Banqueting Floor Food Manager, who has the ability to deliver 5* service at all times. It is essential to have a positive, ‘can do’ attitude and great attention to detail. We are looking for someone who works well in a team and has excellent communication skills.The main responsibilities of this Banqueting Floor Food Manager position are: • To handle clients and prospective clients in such a way that sales and profitability are maximised. To run functions to the best ability and to ensure that staff under your guidance is encouraged to improve their standards.• To ensure that training in all aspects of banqueting work is carried out continuously.• To ensure that staffing levels are maintained in accordance with company guidelines.• To ensure that the quality and quantity of casual staff is in accordance with company guidelines.• To recommend to the Director for selection, dismissal and promotion of all banqueting personnel.• To ensure that his/her superior is advised of customer complaints at all times, to deal with or ensure that complaints from customers are dealt with immediately.• To assist his/her superior in the execution of his/her duties and/or responsibilities at all times.• To assist the Director of Operations to secure and control all stocks issued to the banqueting department and to supervise and control departmental billing and control procedures. To ensure that clients are accurately and honestly charged for the services they receive.• To liaise with all other personnel in the hotel to ensure that maximum use is made of all available resources.• To ensure that he/she carries out all reasonable duties allocated to him/her to company standards.The ideal candidate for the Banqueting Floor Food Manager requires the following:• experience in 5* hotels or a prestigious restaurant • A positive and friendly attitude• To be punctual, efficient and courteous at all times with guests and fellow employees.• Ability to work under pressure and still deliver a friendly service• Fluency in English• Polite and welcoming mannersAs a Banqueting Floor Food Manager, you will be working with a dedicated and passionate Conference and Banqueting team and will report directly to the Director Banqueting Ops. You are expected to be passionate about your work and have the desire to progress your career in a leading five star hotel.In return for your hard work and as part of our excellent benefits, you will also have access to an extensive learning and development program, as well as opportunities to develop your career within a professional and enthusiastic team. If you feel that this role is for you, please apply today! We look forward to hearing from you. About The Landmark London Hotel:The Landmark London strives to provide unrivalled standards of service and quality, a feature that is recognised by The Landmark being a three-time winner of Visit London's Best Hotel in London award. The Landmark London encompasses 300 of London's largest guest rooms, three restaurants and bars and a fully equipped health club and spa. The hotel is a major conference and banqueting venue that can cater for up to 500 people for a cocktail reception in one of its ten versatile function rooms. The main feature of the hotel is the stunning 8-Storey glass atrium, finished with a mixture of Eastern flair and modern British features.Our purpose is to ‘enrich the journeys of our people and our guests.’ This is how we drive our service! Our guests enjoy the best hospitality in a luxurious environment, with WOW moments that exceed their highest expectations.We also invest in our people to make sure our team members have a memorable journey with us too. We are very proud of our Gold Award and Champion Status in Investor in People accreditation, which shows our success as an employer of choice!We drive our business from the front line, with strong values and vision to support this. We empower our front line team to make decisions and value their input in the operations, with the guidance of Management and Executive teams.