POSITION TITLE: Banquet Sales Coordinator
POSITION SUMMARY:
Responsible to meet, make introduction and ensure that all arrangement and requirements are gathered with the function host prior to function.
1. Timely attend all the telephone calls using clear and professional language, and answer telephones using appropriate telephone etiquette.
2. Answer phone, direct to appropriate person and / or take messages.
3. Assist with typing of the Banquet and Sales correspondence, i.e. Answering mail, confirming banquet arrangements, menus, BEO, FP, memos etc.
4. Promptly respond to all inquiries.
5. Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guests general comfort and well being.
6. Distribute promptly to all departments about notice of any change in the Banquet event order (BEO) / Banquet Function Plan (FP).
7. Prepare signage and menu items for all banquet events function.
8. Study requirements of all booked banquets and functions to familiarize and ascertain the possibility of selling additional facilities, to produce extra revenue.
9. Sending Banquet event proposals to the guests and being in timely contact with them.
10. Call customers to remind before for cut-off dates.
11. Boost sales by calling other interested customers that have viewed the function venue.