About the Job:
An opportunity has arisen for an Assistant Restaurant Manager to join The Rib Room Bar and Restaurant at Jumeirah Carlton Tower.The main purpose of this role is to:

To be responsible for the effective running of The Rib Room Bar and Restaurant in the absence of the restaurant general manager.
Effectively handles guest complaints and compliments.
Projects a positive, professional and friendly image to the guests and colleagues.
Develops and maintain a file of guest preferences (e.g. Beverage type, table location, birthdays, special family occasions)
Thoroughly understand Jumeirah International Standards in food presentation, beverage and service.
Maintain an “even flow” of guests throughout the restaurant (e.g. Staggering reservation, guest distribution).
Monitors restaurant and bar activities by actively participating in the service (e.g. Observe guest reaction, waiter performance and popularity of menu items).
Inspects restaurant and bar daily (front and back) to ensure cleanliness, physical condition and functioning equipment.
Demonstrates through knowledge and ability in execution of the service steps (i.e. Greeting guests, taking orders, serving food, wine etc. During operating hours).
Senses guest needs and quickly responds to maximum satisfaction (i.e. Service coordination and timely execution).
Ensures all waiters are using selling skills.
Conducts wine and beverage seminars for department.
To assist in the building of an efficient team of colleagues by taking an active interest in their welfare, safety and development.
To assist in the training of colleagues ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner.

About you:
The ideal candidate for this position will have the following skills and experience:

Previous supervisory experience in a similar type of establishment.
A good understanding of London Restaurants scene.
Excellent level of English
Friendly, approachable and professional
Good working knowledge of Microsoft Office.
Excellent customers skills
Can work well under pressure
Knowledge of Open Table System
experience of managing and developing a team.

About the Benefits:
Benefits for the successful Assistant Restaurant Manager include:

Meals on duty
Dry cleaning
28 Days paid annual leave including bank holidays.
Interest free season ticket loan
Jumeirah hotel accommodation discounts
Company reward and recognition schemes
Childcare support
Dental cover
Company pension plan
Excellent training and development opportunities.

An attractive salary and the opportunity to work for a company with major worldwide expansion plans is offered.
About Jumeirah and the Hotel:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
Jumeirah Carlton Tower, situated in the heart of Knightsbridge, is a Landmark hotel acknowledged as one of London’s finest. The hotel is noted for its fine dining, exclusive Peak Health Club and Spa and enviable location off Sloane Street – the capital’s most fashionable shopping area. Jumeirah Carlton Tower offers 216 rooms and Suites, individually styled with a calm and contemporary feel, together with dining in Chinoiserie and The Club Room and extensive meetings and events facilities.