Job Summary
The Company - Tombo Japanese Restaurant and Cafes.
The Cafe - Tombo Poké and Matcha Bar, 4 Windmill St, London W1T 2 HZ (instagram @tombo_london)
Ambitious and expanding cafe group, we currently have a popular and established restaurant in South Kensington and cafes in Soho and Fitzrovia with plans to roll out new sites across London.
We’re a customer service and a people-focused business with a wonderful Japanese food offer, including an award winning range of matcha, tea and desserts. Tombo, is leading the way in a brand new style of sushi called Poke. Alongside donburi rice bowls and our specialist matcha tea drinks and desserts.

The Role:
We are looking for an experienced Assistant Manager to assist the General Manager in the smooth running of Tombo Fitzrovia.

- Lead and run cafe when GM is not present.

- Be an expert in making our delicious and unique green tea matcha drinks and desserts.

- Have strong understanding of all site operations and be able to help in all sections when required (drinks, till, kitchen, service)

- Lead the service and manage the team especially during peak periods.

- Attract new customers and retain loyal ones.

- Help reach daily targets

- Ensure healthy and safety regulations are monitored and maintained.

- Ensure smooth and effective running of cafe at all times.

- Place orders and assist with stock take.

- Assist with Rota and labour management

The Candidate:

- At least 2 years experience in a busy cafe / restaurant.

- Knowledge of Fourth Hospitality beneficial but not essential.

- Outgoing and confident personality

- Proven leadership and team management skills.

- Ability to upsell and enjoy speaking to customers.

- Knowledge of matcha and green tea beneficial but not essential.

- Ability to make latte milk useful

- Passion for sushi and healthy eating

- Reliable, responsible and proactive.

In return for your efforts you will receive:
- A competitive salary + bonus
- Free meal on duty
- Attractive working hours in a friendly working environment.
- Potential to grow and gain promotion in a expanding business.