The Marquis of Westminster is currently on the hunt for an enthusiastic and ambitious Assistant manager to help run our bar operation together with our Management team. In this hands-on role, you will be responsible for maintaining consistent standards of service and ensuring guest satisfaction while creating a work environment that supports our values. You will contribute to the profitability of the pub through the operation of effective cost controls and stock monitoring.
Role Expectations
As a successful Assistant manager, we would love if you:
• Have previous experience and the ability to demonstrate knowledge of the industry
• Have the ability to lead a team, multi task and make decisions in a fast paced working environment
• Are able to motivate and drive a team, always leading by example to create great experiences for your guests
• Are enthusiastic, outgoing and driven, with an eye for detail and the ability to always deliver excellent customer service.
• Possess excellent communication and interpersonal skills
• Have a love for and knowledge of quality food and drink, and have the confidence to challenge the chefs on consistency
• Genuinely love spending time with your customers
What you will need to deliver:
• You will assist the management team with the running of all departments within the pub operation, ensuring delivery of exceptional customer service.
• Ensure prompt resolution of customer complaints
• Opening and closing, cash up procedures and security
• Able to hold a start of shift briefing and at the end of shift debrief, whilst engaging your team daily
• Ability to check on standards and deal with non-performance
• Attend management meetings
Benefits
• Supportive training and development aid
• Opportunities for progression throughout the company
• Discount when dining
Fluent English is essential and preference will be given to candidates who speak other languages (especially Italian, Spanish and French as we serve lots of tourists)!
PLEASE ONLY THOSE WITH GOOD experience NEED APPLY!
We are a busy pub and restaurant in central London serving a lovely mix of locals, tourist and businesses.
Opening hours for the restaurant:
Mon - Thursday : 5pm - 10pm
Fri: 11am - 10pm
Saturday : 12pm - 10pm
Sun: 12pm - 10pm
Opening hours in the pub:
Mon - Thursday : 11am - 11:30pm
Fri: 11am - 12pm
Saturday : 11am - 12pm
Sun: 11am - 10:30pm
Full time position (7 shifts a week) available with an immediate start date.
We offer a fun place to work, great colleagues and development opportunities for the right person.
Please send your CV - we are looking forward to hearing from you!