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Assistant Head Housekeeper Wanted

Posted: 37 days ago
Place: CR9 4HH, Croydon

Looking to join a culture of excellence and be part of the most recognised name in the hospitality industry?
“We are Hilton! We are Hospitality!”
We create heartfelt experiences for our guests and meaningful opportunities for our Team Members. Achieving consistently the title of “Great places to work”, this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career.
Why join the Hilton family as an Assistant Head Housekeeper?
·         “It’s your world”– Your next role could be as a Head Housekeeper or why not move into a different department like Front Office, Accounts or Human Resources in over 100 different countries.
·         Personal Development programs for Room Attendants, Supervisors and Managers.
·         Worldwide travel perks - up to 30 nights at discounted rates and 50% F and B discounts.
·         Industry leading benefits including contributory pension scheme, discounted dental and health cover, and high street discounts.
·         28 Days holidays including bank holidays (increasing yearly)
·         Complimentary meals on duty and uniforms provided.
What will I be doing?

Assist with overseeing Housekeeping operations.
Operate within departmental budgets through effective stock and cost controls and well managed schedules.
Support departmental targets and objectives, work schedules, budgets, and policies and procedures.
Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork.
Ensure team members have an up-to-date knowledge of all room categories and amenities.
Assist Head Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
Ensure staffing levels cover business demands.
Ensure ongoing training to support Head Housekeeper.
Ensure communication meetings are conducted and post-meeting minutes generated.
Manage staff performance issues in compliance with company policies and procedures.
Support managing, training and developing the Front Office team.
Deputise in absence of Head Housekeeper
Assist other departments wherever necessary.

As an Assistant Head Housekeeper you will work 5 days per week, including, but not always, weekends and bank holidays.
What are We are looking for?

Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity.
High level of commercial awareness and cost control capabilities.
Excellent leadership, interpersonal and communication skills.
Committed to delivering high levels of customer service.
Ability to work under pressure
High level of IT proficiency
Excellent grooming standards
Flexibility to respond to a range of different work situations.

There is no specific education or qualification required for this job.
To apply for this role
·         We are looking to fill this job as soon as possible and aim to come back to you within the next 2 weeks. If you are successful, you will be invited for an interview followed by a trial shift.
·         In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Please notify us if you have any criminal convictions or cases pending.

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