Area Manager - London
The position is for Immediate start and is a Permanent, Full time, Central and West London stores. Flexibility to work on a shift basis, including early, late shifts and weekends is essential. Candidates must be eligible to work in the UK. Fluent English speaking is essential.
The Company : Founded in 1965, the Subway® chain is the second largest fast food chain in the world, with over 40,000 stores worldwide.
As an Area Manager you will be responsible for the overseeing all the Management, staff development, profitability and success of all stores within your territory and reporting directly to the Franchisee for 7 stores.
Key Accountabilities:
-Ensuring customer satisfaction and product quality
-Maximising the Store's financial performance and profitability
-People Management and making staffing decisions
-Setting business targets for sales per store.
-Conducting regular franchisee meetings, Manger team meetings and store meetings.
-Ensure compliance to brand, health, safety and Company standards.
-Leading and motivating the team to ensure the financial success of the business
-Recruiting, inducting, training and developing high performance teams to ensure excellent customer service delivery
-Analyse management information and identify areas for improvement and change
-Executing the implementation of corporate policies and programs that will have a direct impact on the profitability of the market
-Achievement of operational excellence by conducting monthly quality and image control inspections of each restaurant in your assigned area, implementing new ideas through coaching, training and mentoring.
Other responsibilities include:-
Customer Focused - Managing the customer journey from start to finish, ensuring customers are welcomed, served in a timely manner and to brand standards maximising their experience and driving repeat visits.
Leadership - providing employees with coaching, feedback and development opportunities and building an effective team.
Strategic Planning - Alongside the multi-unit Manager develop strategic and operational plans for the team, managing their implementation and measuring results.
Maintenance of all equipment.
Implementing Platter sales programs.
To be successful in this role you will need to have:
Previous experience of managing a diverse team of people in a high volume, fast paced, branded catering environment.
Knowledge of the standards and processes required for working within a recognised branded environment.
Previous experience of managing the financial controls required when working within a catering/similar unit.
Previous experience of coaching and developing your team to deliver excellent customer service against financial targets.
Important attributes:
Strong verbal and written communication skills ● Self-motivation
experience in food/hospitality industry ● Team player
Understanding of business finance. ● Good organisation
Qualification in related discipline (desired but not essential)
Evidence of computer literacy and knowledge of Microsoft Office
Excellent time-management and multi-tasking skills.
Sound knowledge of excellent customer service.
Flexibility (This is not a Monday to Friday 9-5 role).
In Return, you can expect to receive:
A fast paced, fun and rewarding career within a rapidly expanding company.
A friendly, supportive environment where you will be encouraged to succeed.
A competitive salary £30K, in line with the challenges presented to you.
Free on-duty meals
1st March 2022
Sonia Malda.