Administration Manager35 hours per week, Monday to FridayGBP26,000 - GBP30,000 per annum depending on experience Wimbledon, London Our client is a long-established company in the south east of the UK specialising in Fire, Security, CCTV, Access Control and Nurse call systems. They are looking for an Administration Manager to be responsible for the smooth running of the Administration team and office functions. This position is an autonomous one, so the successful candidate will need to be comfortable working on their own initiative and day to day problem solving. Main areas of responsibility:* Provide comprehensive administration support to the Directors* Ensure that the administration team are meeting customer requirements.* Responsible for customer account management* Produce reports to Management/Directors when required* Diary management for Technicians and Sales colleagues* Manage any customer complaints effectively and in a timely manner* Monitor training undertaken and development needs for the Administration team* Ad hoc duties as and when required, including some Marketing responsibilities The successful candidate may also have the opportunity to implement new procedures and systems to assist in the office productivity and functionality. Other experience/skills required:* experience within a similar role is essential* Previous use of CRM/Client Management systems would be beneficial* Proficient in the use of Microsoft Office packages, including Word and Excel* Previous experience in managing a staff team* First rate verbal and written communication skills* A keen eye for detail and able to manage conflicting prioritiesIf you have the right skills, we would like to hear from you.NB. Due to large volume of applications we cannot always contact all applicants. If you do not hear from us within 10 days, please assume that you have been unsuccessful on this occasion.