Admin / Marketing Assistant – Part Time

A growing IT company is looking for a part time admin to help with our client database, appointments and send out marketing materials.

The right person will have had experience and feel comfortable on the phone and or a previous telemarketing / excellent telephone manor.

This is an opportunity for a basic salary with bonus based on performance.

The Role:

• To call and confirm appointments to reduce no shows.

• To assist in rescheduling clients who request to reschedule or cancel or who no-show for their appointment (consultation).

• To prepare and send the company’s marketing materials to prospects that have booked a new appointment.

• To update all records in the company’s CRM with accurate and complete information. This will include using the dialer to record calls, keeping good records of conversations in the record itself, updating the status of leads accurately, etc. NOTE: Tracking requirements may change based on the list used, offer made, changes to the follow-up process, etc.

• To use the company’s database, LinkedIn and other resources to find prospects and set appointments for our sales team.

Skills Required

• Extreme attention to detail and being highly organised. In this role, making sure all fields are updated correctly in the database is critical.

• Excellent project and time management skills.

• Ability to work to meet deadlines, (often) under pressure.

• Excellent verbal and written communication skills.

• Ability to use Microsoft Excel, CRM systems and Microsoft Office.