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Academy Course Co Job in London

Posted: 27 days ago
Place: Croydon



Academy Course Co-Coordinator Our fast paced in-house training academy in Croydon, is looking for a Course Co-Coordinator to manage course bookings and work with our educators to maximize training dates and assist salons to attend courses which will help their development.The role will include- * Booking courses for our in-house academy * Booking courses from our suppliers * Booking retail focused courses * Manage the guest list and attend the inspire evening * Work with field operations to book manager's courses and front of house courses. * Plan and assist with any specialised courses * Plan and book all in-salon education visits and training and ensure everyone is fully briefed on the programme of activities. * Book all customer service courses with salons and trainer Responsibilities- * Must know all course dates and descriptions * Send out brochures to the salons containing the course dates and monitor the bookings * Update shared calendar for the Education Team- this will also link in with the Artistic Team * Build and maintain relationships with the salons * Point of contact with our Operations Team for all course bookings * Model bookings for the academy * Update and maintain model bank * Cash transactions/end of day cashing up * Direct staff confirmation of course bookings and follow up any students not attending * Reports on attendance per salon * Liaise with all suppliers on attendance of our staff on their courses * Link with the Marketing team on all print needs for the academy * Driving force behind the academy courses and bookings * Manage and report on stock takes * Keep track of all the information * Key link for all external courses Personality and skill set * Organised * Hard working * Trustworthy and loyal * Self-starter * Works well in a team and alone * Team player * Shows initiative * Computer skills * Excellent phone manner * Clear written communication * Problem solver.

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