Position: 1st line Support
Location: London
Salary: £24,000-£32,000 + Bonus according to experience.

Due to the organic business growth in recent years for one of our key client, they are looking to recruit a Desktop Support Engineer for their London office.

The Role and Responsibilities:

You will be involved in a variety of duties including:

Have 2 + years' Service Desk / Desktop Support experience.
Supporting Microsoft Office 2013
Proactively working to improve internal processes.
Pro-actively identifying potential problems and issues on customer sites.
Identification of potential opportunities to replace or implement new solutions.

Key Skills and experience

Very good English communication skills.
Great customer service skills.
Strong knowledge of the Microsoft Office suite.
Self-motivated, well organised.
Good IP networking skills.
Troubleshoot, diagnose and resolve Windows system and software related issues.
Printer setup, management and driver configurations.

This is a job for an experienced IT professional with great customer service skills. If you're looking to get into IT this is not the job for you.